Responsible gambling

As you enjoy gaming at Grosvenor Casino Aberdeen, we want to ensure that your experience is safe and enjoyable. We take responsible gambling seriously and encourage our players to do the same.

Setting Limits

We understand that sometimes it's easy to get carried away with the excitement of playing games. To help you stay in control, we offer a range of tools to set limits on your spending:

• Deposit limits: You can choose to limit how much you deposit into your account each day or week.
• Time-out periods: If you feel like you're not able to stop yourself from gaming, you can take a break by setting a time-out period. This will prevent you from accessing our games for a specified amount of time.
• Self-exclusion: In more severe cases, you may want to consider self-excluding yourself from our website or physical venue altogether.

Reality Checks

We also offer reality checks that allow you to monitor your gaming activity and set limits on your spending. These can be accessed through the "Account" section of our website or by speaking with one of our staff members at the casino.

Support Organizations

If you're struggling with problem gambling, we recommend reaching out to one of the following organizations for help:

• GambleAware: A UK-based charity that provides confidential support and advice for individuals affected by problem gaming.
• National Helpline (0300 663 0818): Free, confidential phone service providing counseling and guidance.

Responsible Gambling Features

We take responsible gambling seriously and have implemented the following features to help you stay in control:

• Depositing limits
• Time-out periods
• Self-exclusion

These tools are designed to provide a safe gaming experience for all of our players. If you're struggling with problem gaming, please reach out to one of these organizations or speak with one of our staff members at the casino.

Getting Help

If you need help managing your gaming habits or have questions about responsible gambling practices, don't hesitate to reach out to us:

• Visit the "Account" section on our website for more information
• Speak with a member of staff at the casino
• Contact GambleAware or another support organization

Remember, we're here to provide a safe and enjoyable gaming experience. If you need help, just let us know!